Returns & Exchanges
At WROGN, we want you to be completely satisfied with your purchase, which is why we offer a hassle-free 15-day return and exchange policy for all unworn items with original tags intact. Whether it is a fit issue or a change of heart, we have made the process seamless to ensure your shopping experience remains top-notch.
Return Process
- 1.Initiate Request
Log into your account, visit the 'My Orders' section, and select the item you wish to return or exchange within 15 days of delivery.
- 2.Pack the Item
Place the product in its original packaging with all brand tags, manuals, and accessories included to ensure it passes our quality check.
- 3.Handover to Courier
Our logistics partner will arrive at your doorstep within 24-48 hours to pick up the package at no additional cost to you.
- 4.Receive Refund or Exchange
Once the item reaches our warehouse and undergoes inspection, your refund will be processed to the original payment method or your replacement will be shipped.